FAQs

Hurricane Policy

Hurricane Policy:  If state or local authorities mandate an evacuation for the specific property where your rental is located, and you subsequently notify us via our phone hotline or ticket system to terminate your stay and evacuate the property, we will provide a refund for unused nights, less any incurred credit card fees. Notification must

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Do´s and Dont´s

Service / and Service Calls  Our contractors or housekeeping my enter the premises as well as the home. At any time and without prior notice. We knock first, that is not a question ;-).This applies to:– Pool Service– Lawn Service– Regular maintenance– Any scheduled repair with a contractor– Requested service: Like non working equipment or

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